International ShippingWe offer international shipping to our customers worldwide. Please review the following information regarding our shipping and return policies to ensure a smooth shopping experience with us.
Delivery Time: Our products are lovingly handmade on a small scale. Therefore, please allow a minimum of 2 weeks for the delivery of your order from the date of purchase. We take great care in crafting each item, and we appreciate your patience as we ensure the highest quality for your products.
Shipping Costs: Shipping costs for international orders will be calculated at checkout based on your location and the size and weight of the items you order.
Customs and Duties: Please note that international orders may be subject to customs and import duties, which are the responsibility of the buyer. These fees may vary depending on your country's regulations and are not included in the product price or shipping cost.
Order Tracking: You will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the progress of your shipment.
ReturnsWe want you to be completely satisfied with your purchase. If you are not, we offer a 30-day return policy. Here are the details:
Return Window: You have 30 days from the date of delivery to initiate a return.
Return Shipping: The buyer is responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure that your return reaches us safely.
Condition of Returns: Please ensure that the product is in its original condition with all packaging and tags intact. We reserve the right to refuse returns that do not meet these criteria.
Handling Time: Once we receive your returned item, please allow up to 2 weeks for us to process and inspect the return. We will notify you via email once the return has been processed.
Refund or Exchange: You may choose either a refund for the purchase price of the item (excluding shipping costs) or an exchange for another product of equal value. Refunds will be issued to the original payment method.